● The patient has the right to quality health care irrespective of their geographical location
● The patient is entitled to full information on his/her conditions and management and the possible risks involved
except in emergency situations when the patient is unable to make a decision and
the need for treatment is urgent
● The patient is entitled to know of alternative treatment(s) and other health care providers within
the services if these may contribute to improved outcome
● The patient has the right to know the identity of all his/her caregivers and other persons who may handle him/her including students, trainees and ancillary workers
● The patient has the right to consent or decline to participate in a proposed research study
involving him or her after
a full explanation has been given. The patient may withdraw at any
stage of the research project.
● A patient who declines to participate in or withdraws from a research project is entitled to the most effective care available.
● The patient has the right to privacy during consultation, examination and treatment. In case where
it is necessary to use the patient or his/her case note teaching and conferences, the consent of
the patient must be sought.
● The patient is entitled to confidentiality of information obtained about him or her and such information shall not be
disclosed to a third party without his/her consent or the person entitled to act on his/her behalf except where such information is required by law or is in the public interest.
● The patient is entitled to all relevant information regarding policies and regulation of health
facilities that he/she attends.
● Procedures for complaints, disputes and conflicts resolution shall be explained to patients or their
accredited representatives.
● Hospital charges, mode of payments and all forms of anticipated expenditure shall be explained to the patient prior
to treatments.
● Exemption facilities, if any, shall be known to the patients.
● The patient is entitled to personal safety and reasonable security of property within the confines of the institution.
● The patient has the right to second medical opinion if he/she so desires.
